Privacy Notice

1. About This Notice

HB Ship & Mail (“we,” “us,” or “our”) operates this website to describe our services and help you contact or visit our store at 9114 Adams Ave, Huntington Beach, CA 92646. This notice explains information handled in connection with this website and inquiries made through its contact links.

In-store shipping, mailbox rental, notary, and fingerprinting services may involve additional information, forms, providers, and recordkeeping requirements. Ask us about the privacy practices and notices that apply to the particular service before providing that information. This website notice does not describe all in-store service records.

2. Information We Receive

Information you provide. If you email or call us using the details on this site, we receive the information you choose to provide, such as your name, email address, phone number, and the contents of your inquiry. Email and telephone providers also process communications through their services.

Technical information. Hosting, network, and security providers may process your IP address, browser and device information, requested pages, referring page, access times, and error or security logs to deliver and protect the website.

This site does not offer online checkout, document uploads, or a contact form. Do not email fingerprints, Social Security numbers, payment card details, identification documents, or other sensitive records through the general email link. Contact the store to arrange an appropriate way to provide information needed for a service.

3. How Information Is Used

Information connected with this website is used to respond to inquiries, explain available services, maintain communications, deliver and secure the site, diagnose technical problems, prevent misuse, and meet applicable legal obligations.

4. When Information May Be Disclosed

Information may be handled by providers supporting website hosting, security, email, and telephone communications; professional advisers assisting with a specific matter; or authorities and other recipients when disclosure is required by law or reasonably necessary to protect people, prevent fraud, or establish or defend legal rights. We may also disclose information at your direction. Information needed to perform a separately requested store service is handled under the arrangements for that service.

We do not use this website to sell personal information or share it for cross-context behavioral advertising.

5. Cookies, Tracking, and Browser Signals

We have not added advertising pixels, analytics tools, or session-replay tools to this website. Its images and business-site scripts are served locally rather than embedded from advertising or social media networks. We do not enable advertising companies to follow your activity across websites through this site's content.

The hosting platform and its security or access features may use operational cookies or similar technologies. You can control cookies through your browser; blocking them may affect access or security features.

The site's own code does not track browsing activity across third-party websites and does not change its behavior in response to a browser's Do Not Track signal. We do not conduct website sale or advertising-sharing activity for a Global Privacy Control signal to opt out of. If that configuration changes, we will update this notice and provide any choices required by applicable law.

6. Links to Other Services

Directions and tracking links take you to Google Maps or a shipping carrier's website. Their collection and use of information are governed by their own privacy notices. Those services may receive your IP address and information your browser sends when you follow a link. Using an email link opens your email application. We do not receive your precise location merely because you view our store address or select a directions link.

7. Retention and Security

This website has no inquiry database. If you contact us, communications are handled outside the website, such as in the email or telephone service used for the inquiry. Retention may differ according to the communication system, the nature of the request, any resulting store service, and applicable recordkeeping duties. Contact us to ask about a particular record. Hosting and communications providers may maintain technical records under their own retention practices.

No website, email service, or transmission method can guarantee complete security. Limit the personal information in a general inquiry and contact us before sending sensitive records.

8. Your Choices and Requests

You may ask us to review, correct, or delete information you provided in connection with a website inquiry by contacting us below. Depending on the law that applies, you may have additional rights to access information, obtain a copy, correct or delete it, or make other privacy requests. These rights can be subject to identity verification, legal exceptions, and recordkeeping requirements.

Tell us what you are requesting and how we can reach you. We may need additional information to verify a request, but please do not send sensitive identification documents in an initial email. We will respond as required by applicable law and explain if we cannot fulfill a request. We will not discriminate against you for exercising a legally protected privacy right.

9. Children

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site. A parent or guardian who believes a child has sent us information may contact us to request its removal, subject to applicable law.

10. Changes to This Notice

We will post revisions on this page and update the effective date. If a change materially affects how we use personal information already collected, we will provide additional notice or obtain consent when required by law.

11. Contact Us

For a privacy question or request, contact HB Ship & Mail:

Please put “Privacy Request” in the subject line of an email.